Stone Mountain, Georgia
100% full Not resolved

I think there has been some misunderstanding on your part, so let me clarify:

We have never claimed this to be structural damage

The fact that this is a 14 year old house, (we are the original owners) is immaterial- the problem here is Ryland's lack of ability to effectively monitor the quality control of their sub-contractors in this case masonry workers

There can be little dispute that the work in the photo's was poorly done and should not have passed any Ryland quality control inspection

The only reason the poor masonry work was uncovered was because the side panels which damaged by water had to be removed to be replaced.

No amount of normal due diligence would have uncovered this hidden shoddy work- as a home buyer we relied on the Ryland reputation as a quality home builder.

We think it unreasonable for you not to at least come out and inspect the shoddy masonry work done by your sub-contractors and decline to fix the problem which will probably only cost a few hundred dollars

This is an issue about Ryland's reputation as a quality home builder able to effectively monitor the quality of the work performed by it's sub-contractors-I would hate to have to post these pictures and your self-serving response on social media at a time when you have several projects under way. I think potential buyers for your projects in "Buckhead" might have second thoughts about buying a Ryland Home if they saw the shoddy masonry work that was effectively concealed from view and your response.

Review about: Ryland Homes House Construction.

Reason of review: Damaged or defective.

Monetary Loss: $500.

Preferred solution: Let the company propose a solution.

I didn't like: Customer service attitude.

Had an Experience with Ryland Homes?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be the first to start a discussion

You May Also Like

Ryland Homes - Ryland/CalAtlantic Horrible nightmare company Ryland Homes "I can't tell you just how devastating it is to invest so much time, money and emotion into building a home only to have it all ripped away simply for..." Read more Ryland Homes - Termites wood left in foundation leads to termites Ryland Homes "The house was built in 2001 in Atlanta, Ga. We had wooden floor put in and lately the wood was expanding and we thought it was because of moisture. We..." Read more Ryland Homes - A lot of defect issues and trying to get help is impossible Ryland Homes " I just moved into my new Calatlantic home Janury 2017 in Henderson, NV.I noticed horrible paint and repair jobs on the base boards by the builders and had a..." Read more Review about Ryland Homes Construction from Phoenix, Arizona Ryland Homes "Yes my house is a lemon. Ryland placed the light in my attic wrong and set my house on fire while doing warranty work. They cost my husband and I..." Read more Jillybugs - They are truly the best with the very BEST products.  Jillybugs "They have worked with the same factories for over 10 years and have amazing quality at prices your just not going to get ANYWHERE ELSE. With that will come wait..." Read more New JW Marriott at Walt Disney World ! (To be built by DCS Real Estate Investments of Palm Beach) Dcs Real Estate Investments "Yes! DCS Real Estate Investments of Palm Beach filed plans with Orange County on July 24, 2017 to develop the newest JW Marriott Hotel at Disney World. The new hotel..." Read more Aarons - Horrible absolutely unprofessional Aarons " I am highly disappointed and upset by how extremely unprofessional this company has been to me! I am paying for services that don't work and they refuse to fix..." Read more Bluepearl Veterinary Partners Liesl Schmidt - Bluepearl Vets/NYC Veterinary Specialists/Liesl Schmidt vet/misdiagnosed, injured & killed my dog. Bluepearl Veterinary Partners Liesl Schmidt "BluePearl/NYC Veterinary Specialists, veterinarian Liesl Schmidt (former employee), is the cold, calculating monster that injured then killed my sweet dog with a deadly combination overdose of medications. BluePearl/NYC Veterinary Specialists..." Read more