Ryland Homes - Ryland will not repair
The vertical trim was not properly installed (see pict.). While still under warranty we submitted a claim.
Ryland would not honor it. As a result the mortar is falling off and maybe water is getting in the wall. None of the other condos have such a lousy finish.
Their explanation was : since this is a construction home meaning not a custom home , we should expect inferior quality. no amount of persuasion would help.
Workmanship of these houses is very poor.
I will not recommend any one to consider buying a Ryland home.The person that came out was very rude .
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.
Ryland Homes Pros: Floor plan, Communication problem warranty service problem.
Ryland Homes Cons: Cheap material used in expensive homes in, Entire staff not taking responsibility, Intimidation tactic.
Location: 2927 Grand Oaks Loop, Cedar Park, TX 78613, USA
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