Product: Ryland Homes Customer Care Clear all filters (17 of 17 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Punch list and more found, Update on Patio Home I was contacted by on of the CalAtlantic Personel,He ask me if the issues on my Catalog of a Punch List , was going?Ok,seems the list is getting done,theirs some other things like the Closet or Guest by the Front Door ,is...
Read more
Product
Ryland Homes Customer Care
#1034770
Reply to reviews
I purchased my home in November, 2016 in Middletown, Delaware.I made my list of repairs before settlement, had an inspector inspect my home before settlement, blue taped every item before and after settlement, but I had two problems that took several attempts to...
Read more
Product
Ryland Homes Customer Care
#1018621
Reply to reviews
CalAtltantic's sales conduct violated the Texas Deceptive Trade Practices Act ("DTPA") a consumer protection statute enacted to protect consumers from false, misleading and deceptive acts and practices.CalAtlantic violated the DTPA by failing to disclose information...
Read more
1.0
Product
Ryland Homes Customer Care
I didn't like
  • Intimidating sales person
#985727
Reply to reviews
The quality of our home is poor to start with but the lack of customer service is even worse.Warranty issues have gone unaddressed for months even with persistent phone calls and emails. Either there is no upper management or they don't care if the people they hire do...
Read more
Product
Ryland Homes Customer Care
#974027
Reply to reviews
I'm writing again about, how Ryland/CalAtlantic homes showing more excuses and devious way to excuse them self again out of doing the right thing. Previously, I have written about the curb grading issues where every time either raining or neighbors watering their lawn...
Read more
1.0
Product
Ryland Homes Customer Care
I liked
  • Sue the company
  • Communication problem warranty service problem
  • To sue the company
I didn't like
  • Lack of knowledge
  • Customer service
  • Poor quality
#948794
Reply to reviews
Ryland Homes - Customer Care Review from Chicago Ridge, Illinois
Ryland Homes - Customer Care Review from Chicago Ridge, Illinois
Ryland Homes - Customer Care Review from Chicago Ridge, Illinois
Ryland Homes - Customer Care Review from Chicago Ridge, Illinois
Well nothing has changed with the grass...I'm still waiting on my grass issue.. But as you see in the pictures... We are dealing with stagnant water in a retention pond. They sent someone out to cut the weeds down but as you see in the picture all the debris is lying...
Read more
1.0
Product
Ryland Homes Customer Care
#910614
Reply to reviews
Ryland Homes - Ryland home will come apart if not painted
I bought a Ryland home 5 years back in Atlanta.Now outside wooden mold is coming out. I submitted a service request but got an email reply without a visit from Ryland that wood mold is coming out because it was not painted. (So buyer beware a Ryland home will fall...
Read more
1.5
Product
Ryland Homes Customer Care
I liked
  • Floor plan
I didn't like
  • Customer service and warranty
  • Support and follow up inssues
  • Quality
#899853
Reply to reviews
Ryland Homes - Landscape & Patio packages
Ryland Homes - Landscape & Patio packages
Ryland Homes - Landscape & Patio packages
I waited 8 years to be able to buy a Ryland built house, I heard they were a great company and had wonderful customer support. Don't spend your money on a landscape package or cement patio off sliding doors. I spent an additional $1400.00 of hard earned money to make...
Read more
3.0
Ryland Homes Hampshire, Illinois
Product
Ryland Homes Customer Care
I liked
  • Office real estate person
I didn't like
  • Poor quality
#794847
Reply to reviews
I purchased a town home in the Norbeck Crossing Community 3 months ago. I found out last week that the 1 of 2 HVAC unit is not and still is not working properly. I found this out because Metcalfe Heating & Air called to schedule an appointment to replace a part....
Read more
Anonymous
Anonymous

Well jeez...How dare someone lie to you about deliveries...and then you get dramatic about it and hate on the company. Ok.

1.3
Product
Ryland Homes Customer Care
#733885
Reply to reviews
They basically make you use their mortgage company to get the "special" pricing. Everything was fine during the process (we bought a spec home that was within a month of being completed). The closing was the problem. We had to drive an hour away from the community....
Read more
1.0
Product
Ryland Homes Customer Care
I didn't like
  • Closing
#707411
Reply to reviews