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I would like to share my unpleasant experience with Ryland Homes sales manager(Fishers, IN). Last week my client signed a contract with Ryland Homes on purchasing their spec home.

Unfortunately he was mislead on some of the upgrades . I decided to address his concern with Ryland Sales Manager. His answer was" Since your client signed a contract this is a done deal. " Keep in mind my client is only 28 years old and first time home buyer.

Ryland Manager didn't care. What an answer. It tells me how much he values his clients . Very unprofessional .

He is not building relationships he is destroying relationships. Based on his work history with

builders he should be more sophisticated and knowledgeable about how to answer questions and be helpful. Especially with First Time Home Buyer's. He was extremely rude.

Very disappointing. I am not going to refer any more clients to Ryland Homes simply because their Manager didn't show any interest in helping my client.

Reason of review: Poor customer service.

Location: Bellevue, Washington

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Guest

Thanks

I'm in process to buy a house with them

But no way after all review I had read

Nothing good about this builder

Guest

After some aggressive conversations the vendor provided what we needed. I feel sad it took this much effort but I'm happy with the final result.

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