Cumming, Georgia
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I bought a Ryland home 5 years back in Atlanta.Now outside wooden mold is coming out.

I submitted a service request but got an email reply without a visit from Ryland that wood mold is coming out because it was not painted. (So buyer beware a Ryland home will fall apart in 5 years if it is not painted.)

After several email voice mail and a warning for legal notice; finally got a rude service man name John Pytleski who was angry that why I threaten for a legal action.

He won't fix any issue but tell you that everything is your problem only not Ryland's.This is the first time I contacted Ryland for an issue which is clearly a bad quality of construction.

Review about: Ryland Homes Customer Care.

Reason of review: Bad quality.

Preferred solution: Deliver product or service ordered.

I liked: Floor plan.

I didn't like: Quality, Customer service and warranty, Support and follow up inssues.

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