Cumming, Georgia
0 comments
Not resolved

I bought a Ryland home 5 years back in Atlanta.Now outside wooden mold is coming out.

Related: Ryland Homes - Kitchen Cabinet

I submitted a service request but got an email reply without a visit from Ryland that wood mold is coming out because it was not painted. (So buyer beware a Ryland home will fall apart in 5 years if it is not painted.)

After several email voice mail and a warning for legal notice; finally got a rude service man name John Pytleski who was angry that why I threaten for a legal action.

He won't fix any issue but tell you that everything is your problem only not Ryland's.This is the first time I contacted Ryland for an issue which is clearly a bad quality of construction.

Review about: Ryland Home Builder.

I liked: Floor plan.

I didn't like: Quality, Customer service and warranty, Support and follow up inssues.

Review #899853 is a subjective opinion of a user.

1.5
Staff
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Warranty
Value for money
Price Affordability
Advertised vs Delivered
Product or Service Quality
Turnaround Time
Diversity of Products or Services
PRODUCT OR SERVICE Ryland Homes Customer Care
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Deliver product or service ordered

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