I bought a Ryland home 5 years back in Atlanta.Now outside wooden mold is coming out.
I submitted a service request but got an email reply without a visit from Ryland that wood mold is coming out because it was not painted. (So buyer beware a Ryland home will fall apart in 5 years if it is not painted.)
After several email voice mail and a warning for legal notice; finally got a rude service man name John Pytleski who was angry that why I threaten for a legal action.
He won't fix any issue but tell you that everything is your problem only not Ryland's.This is the first time I contacted Ryland for an issue which is clearly a bad quality of construction.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Value for money|
|Product or Service Quality|
|Advertised vs Delivered|
|Diversity of Products or Services|
What I liked
- Floor plan
What I disliked
- Customer service and warranty
- Support and follow up inssues
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