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Ryland Homes House Construction Review

Had some issues, the management listened to me and acted promptly... good builders, I will recommend them. Very satisfied with their customer service.
4.6
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#1012094
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I closed last September it's taken 5 months but slowly the CalAtlantic Group is getting the list taken care of. I hope when I move in All things on the are done correctly,I gave them a lot of calls and done a lot of legitimate complaints. Finally these problems on the...
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#1009646
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My Ryland home is 1 year old. The driveway is sinking, the landscape/ grass and bushes died, and the most recent was a 1 foot deep void in my front yard.
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Anonymous
foxy323

Welcome to the wonderful experiences of Ryland Homes. My grass was ripped up twice to lay electric and piping to the homes across the street, they only patched it the first t...

1.5
#1003242
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Ryland Homes - A lot of defect issues and trying to get help is impossible
Ryland Homes - A lot of defect issues and trying to get help is impossible
Ryland Homes - A lot of defect issues and trying to get help is impossible
I just moved into my new Calatlantic home Janury 2017 in Henderson, NV.I noticed horrible paint and repair jobs on the base boards by the builders and had a broken cable wire and two warped closet doors. Called Paula Farrell the sales counselor and was told it's the...
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Anonymous
Anonymous

Cal Atlantic is only concern about the sell. I would recommend an inspector inspect every home before closing and make sure all repairs are complete prior to closing because t...

I liked
  • Floor plan
I didn't like
  • Customer service
#1000825
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This home was purchased February 2016 with Ryland Homes (RH). Subdivision Sentiero in Queen Creek, AZ. It was a classic bait and switch routine that started right after signing the purchase contract. CalAtlantic (CA) is RH and Standard Pacific Homes merged. CA Phoenix...
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1.3
I didn't like
  • Poor quality
  • Quality
  • Sales rep attitude
#997641
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CalAtltantic's sales conduct violated the Texas Deceptive Trade Practices Act ("DTPA") a consumer protection statute enacted to protect consumers from false, misleading and deceptive acts and practices. CalAtlantic violated the DTPA by failing to disclose information...
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1.0
I didn't like
  • Intimidating sales person
#985727
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Ryland Homes House Construction Review

Didn't install the drain to our drip pain for our washer properly so we have a leak going from our upstairs laundry room into our kitchen down stairs. Our home is just now 3 years old and they won't warranty the problem.
1.0
Details
Advertised vs Delivered
Customer service
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#982494
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Ryland Homes Townhome Review

MY HOME REQUIRED MANY VISITS FROM CONTRACTERS. THERE SEEMS TO BE A PROBLEM WITH OVERSEEING & SUPERVISION. I AM TRYING TO BE OPTIMISTIC ABOUT THE FUTURE OF OUR TOWNHOME. WILL NOT RECOMMEND THIS BUILDER EVER!!
3.2
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Warranty
#974622
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The quality of our home is poor to start with but the lack of customer service is even worse. Warranty issues have gone unaddressed for months even with persistent phone calls and emails. Either there is no upper management or they don't care if the people they hire do...
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#974027
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Ryland Homes - Home Warranty failure
Ryland Homes - Home Warranty failure
Ryland Homes - Home Warranty failure
I bought this home in July and have submitted a few easy home warranty issues a couple months after. It is now December and not a darn thing has been done. I was the last house in the development and not its hard to get a call back or even a text from the home...
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2.3
I didn't like
  • Poor warranty work
#972354
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