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The quality of our home is poor to start with but the lack of customer service is even worse. Warranty issues have gone unaddressed for months even with persistent phone calls and emails. Either there is no upper management or they don't care if the people they hire do...
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#974027
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Ryland Homes - Home Warranty failure
Ryland Homes - Home Warranty failure
Ryland Homes - Home Warranty failure
I bought this home in July and have submitted a few easy home warranty issues a couple months after. It is now December and not a darn thing has been done. I was the last house in the development and not its hard to get a call back or even a text from the home...
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2.3
I didn't like
  • Poor warranty work
#972354
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Okay, first of all did you use a real estate agent? I will admit that I quit reading after a bit. When you are buying a track home from a track builder making changes like electrical panels is unreasonable. They offer the floorplans they offer. When you start making...
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Anonymous
GDale

Wow. That's a really really long reply just to tell someone caveat emptor dude! My thoughts, for what they are worth are twofold, first, I run a business, and my number one ...

#972148
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Ryland Homes House Construction Review

Ryland Homes
#901639
3.5
Details
Urgent matter Structural issues with plan 1 sendero rmv please call asap 949.491.2273
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website

Ryland Homes House Construction Review

Ryland Homes
#887258
Defective windows/Guardian on a house built in 2006 in the Forum in Ft. Myers. Window balancers cost $200 to repair. Hard to find a company to do work.
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Short Review on July 14, 2016

Ryland Homes
#882429
I have to pay $300 just to sell my house
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Air Conditioner Review

Ryland Homes
#857380
My house is one year old and the air is not working properly whats the waranty on the carrier air conditioner ? My name ia Noelia my adress 2531 Isabela Ter. Kissimmee fl 34743 phone # 7867752937
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Ryland Homes - Ryland will not repair
The vertical trim was not properly installed (see pict.). While still under warranty we submitted a claim. Ryland would not honor it. As a result the mortar is falling off and maybe water is getting in the wall. None of the other condos have such a lousy finish. Their...
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1.1
I liked
  • Floor plan
  • Communication problem warranty service problem
I didn't like
  • Entire staff not taking responsibility
  • Intimidation tactic
  • Cheap material used in expensive homes in
#958765
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We bought a home from Ryland/Cal Atlantic in Delaware. This is our 3rd home. Within 60 days of settling this home is literally falling apart. Phone calls and emails to the Sales Manager who helped us end up with "I'll forward your complaint on to the proper...
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1.3
#956124
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I'm writing again about, how Ryland/CalAtlantic homes showing more excuses and devious way to excuse them self again out of doing the right thing. Previously, I have written about the curb grading issues where every time either raining or neighbors watering their lawn...
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1.0
I liked
  • Sue
  • Communication problem warranty service problem
  • To sue the company
I didn't like
  • Lack of knowledge
  • Customer service
  • Poor quality
#948794
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My review I am sharing everywhere. We continue to have issues with Ryland/Calatlantic Homes. Please reconsider other builders. We continue to have quality issues ( been in house for about 10 months). Plus, the warranty dept will not help with any construction issues (...
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#943764
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To write up another complaint due to S&S (don't know what it stands for) stating that I do not have bases on the issues I have been trying to have them fix since one year and four months ago, but according to local warranty people S&S came out and inspected the issues...
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Anonymous
Anonymous

Totally agree on the grading issue... I had to stand in front of the sales office speaking to potential buyers before my warranty problems were given serious action.... Just ...

1.2
I didn't like
  • Lack of knowledge
  • Curb grading standing water issue
  • Poor quality and bad work ethics
#943628
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Nothing will bring back our initial excitement of buying and building our first home, what a dream come true but that dream has became continuous nightmare from day one right after signing my life away (closing) it really became and consume of my life now. 1. Standing...
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h.kitchener
h.kitchener

Get a free consult with an attorney. They won't do anything unless under real threat of legal action.

1.2
I didn't like
  • Communication problem
  • Unprofessional
  • Warranty service non existent
#933470
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2015 I have purchased a house in Tampa, Florida this house is our first house and at beginning (before signing that important document) sales personnel and construction manager was so nice and professional I felt that I could trust them to get things done in...
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1.3
I liked
  • Communication problem warranty service problem
  • To sue the company
I didn't like
  • Intimidating construction warranty person
  • Communication no follow ups
  • Worst warranty service or none
#932404
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