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Updated by user Nov 04, 2016

Oops! this write up is not from Orlando, Florida. correction on city and state : Tampa, Florida

Original review posted by user Nov 03, 2016

I'm writing again about, how Ryland/CalAtlantic homes showing more excuses and devious way to excuse them self again out of doing the right thing.

Previously, I have written about the curb grading issues where every time either raining or neighbors watering their lawn will create standing water problem at front of my house.

As I have mentioned previously that curb grading (standing water) issue existed even before my family moved into a new house back in July 2015.

I have requested to have the curb fix before we move in but at that time construction manager and sales person promised me it will be fixed (trust me I have left orders to fix it as soon as possible) and told me to go ahead and sign the closing at hand at that time.

Now after one year and four months later, service personnel, apparently came out and took two pictures showing dry curb and email me saying they found it to be bone dry and will come again when rains, really after a year and four months and dozens of emails and phone calls she came out on a perfect condition day which now is in dry season (no rain for a month) and grass is going dormant so neighbors are not watering the lawn, of course, it's dry or I should say in their words bone dry.

Why don't they have an expert come out with laser level to measure the grading issue we are experiencing for the year and four months or just tell me when they are coming out to take another dried up curb so I could show them with water hose how water collects and forms standing water in front of the house.

All the times they told me will be back out again when rains, making excuses to not to fix the issues at hand. It's their tactic used over and over again for why please somebody figured them out.

I also mentioned before master bathroom shower floor buckling problem. Finally after few months after requesting warranty work, they send a plumber out and he completely rip out the floor and fixed it solid then here is the problem started they send out tile people to install one row of bottom wall tile which plumber had to remove to fix the floor and they did re-tile it and left and telling us it's ready to use. When I came home was surprise to find worst tile job ever in my life to date, tile on the wall is uneven by 1/4 inch (in and out) and no grout and no caulking, it was like CalAtlantic is harassing my family for requesting warranty service, like most of the review mentioned from different people CalAtlantic uses intimidating tactics and excuses to not to perform their obligations.

With much thinking on my part whether than go through huge hassle to hope for them to respond to this awful unfinished workmanship and may take another few months to come out and I will be out of shower in my bathroom, I decided to grout and caulk it myself and it is presentable only we know it's awful.

Hope my narrative helps those of you who are about to purchase a new fixer upper from CalAtlantic homes think then I have done my good deed.

Reason of review: Bad quality.

Monetary Loss: $10000.

Preferred solution: Let the company propose a solution.

Ryland Homes Pros: Sue, Sue the company, To sue the company, Communication problem warranty service problem.

Ryland Homes Cons: Worst warranty service or none, Customer service, Lack of knowledge, Cheap material used in expensive homes in, Poor quality.

Location: Orlando, Florida

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