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  • Customers like
    • Floor plan4
    • Styling1
    • Office real estate person1
  • Customers don't like
    • Quality6
    • Customer service and warranty6
    • Support and follow up inssues6

  • Jul 01
  • Home Construction and Repair
  • Frankfort, Illinois
  • Home Construction
  • 126
  • REVIEW RATING 3/5

I build for Ryland and not by choice my contractor works for them Ryland wants you in and out the sooner I'm done with my work the sooner you can move in an the less money Ryland will have to pay on the land that is why they are switching to all panel homes in my subdivision because it takes too long to build a quality house don't buy panel homes or Ryland homes they are slapped together and... Read more

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  • Jun 22
  • Home Construction and Repair
  • Mount Pleasant, South Carolina
  • Home Construction
  • 172
  • REVIEW RATING 4/5

The Hardi plank siding is lifting from all the butt joints and the house is only 8 yrs old. No one in our community, including us, can get any help from them. They do not honor any warranties for the homes they build. It will cost a small fortune to repair shabby construction. Please, people, never buy or have them build a house for you. I was told they are not allowed in our community of Park... Read more

Was this review helpful? 1 0

  • Jun 22
  • Home Construction and Repair
  • Murrieta, California
  • House
  • 139
  • REVIEW RATING 4/5

My house was poorly built. They were either in a hurry to finish it during construction, the subcontractors were not happy building the house, the workers were not really trained to build houses or their supervisors were not doing their jobs. Plumbing is horrible! Kitchen sink and laundry sink were not well caulked to last, air-conditioning drainage pump was spewing water onto the front wall... Read more

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  • Jun 21
  • Home Construction and Repair
  • Water Heater Repair
  • 1
  • 1
  • 105
  • REVIEW RATING 4/5

Water heater wet out twice during the last two winters while it was still under warranty around Christmas. It cost $1000 to fix it which resulted in no Christmas for my children. Water stains developed in the master bedroom shower wall, the out wall where the hose is attached and where the outer fence is located. This same problem also occurred in my daughters bedroom wall but the builder fixed... Read more

Was this review helpful? 1 0

Horrible experience houston Ryan the foreman is a a total failure at his job. After 5 attempts to complete punch items Still not done along with that floor had to be replace. Faulty fence two weeks + still can't move in Rylan homes turned back and will not honor problems And Items promised prior to closing to be fixed And repaired. Not even new filters due to floors being replaced. Add comment

  • Jun 09
  • Home Construction and Repair
  • Concord, North Carolina
  • Home Purchase
  • 1
  • 1
  • 459
  • REVIEW RATING 5/5

I'm currently in a contract to buy a home with Ryland. Well the home's appraisal came in 10k under...Ryland expects me to bring this in addition to my 15k deposit, and down payment! My bank will not approve the loan because the home is under appraised....my kids are in a hotel because our current home sold! Ryland is layback because they have us tied down due to the contract and have threatened... Read more

Was this review helpful? 3 1

  • Jun 03
  • Home Construction and Repair
  • Lafayette, Colorado
  • Landscaping
  • 388
  • REVIEW RATING 5/5

Was so excited to move into this neighborhood. However, I am no quite disillusioned. It has been 6+ months since I closed and moved into my home and instead of landscaping my front yard area and the open space in front of our homes, it is being used as a dumping ground for landscape materials for OTHER newer parts of the neighborhood. Homes that were built significantly after ours have been... Read more

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  • May 29
  • Home Construction and Repair
  • Schertz, Texas
  • Home Building
  • 2
  • 2
  • 584
  • REVIEW RATING 5/5

We are terminating a contract for a home with Ryland and they want to keep our $3335 earnest and prestart money. The following is a time line which explains my complaint against Ryland Homes. On 26 Feb.2015 I signed a contract and paid $2500 to Ryland Homes to build a new home for delivery on 1 Aug. Contract was signed with representative, and $2500 of Earnest Monies was paid. When we paid this... Read more

Was this review helpful? 8 2

  • May 27
  • Home Construction and Repair
  • Las Vegas, Nevada
  • House
  • 216
  • REVIEW RATING 5/5

The customer service with this company is absolutely horrible!!!!!!!! They made a huge mistake and I had to have the branch manager at the Las Vegas office called and apologized to me. If you need to call them, they will never call you back. They only call when it's convenient for them when they make a mistake they demand that it's fixed right then. This company doesn't communicate with each... Read more

Was this review helpful? 2 0

  • May 15
  • Home Construction and Repair
  • Mission Viejo, California
  • Home Construction
  • 306
  • REVIEW RATING 5/5

Nice person but very little attention to detail. Made multiple mistakes in placing option orders: 1. Requested to have a laundry sink, she forgot to mark it down!.... So NEVER got placed. Claims we never told her! 2. Ordered a bathroom countertop/backsplash base on a sample that Was NOT in anyway reflective of what they actually installed.. We had to pay the builder to remove AND replace! 3.... Read more

Was this review helpful? 3 0

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