Ryland Homes Complaints and Reviews

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Ryland Homes
Main address: 24025 Park Sorrento # 400 91302-4018 Calabasas CA
(800) 638-1768, , http://www.ryland.com/home/contact-us.html
  • 56+3 mobile complaints
  • $260K claimed losses
  • $4.3K average
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  • 1 day ago
  • Home Construction and Repair
  • Katy, Texas
  • Home Warranty
  • 16

Ryland home warranty is the worst 3 days without AC in Houston Texas, in September, it took them 3 entire days to fix the AC this is unacceptable, I called the emergency warranty but This “emergency” service is not a benefit if this is how you treat an emergency. I have attempted to call this morning and waited on hold for an extensive period of time. I am very dissatisfied with the service they... Read more

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$250,000 home in Cincinnati area...not even 5 years old and part of the drive way sank in....of course its not covered under the 10 year warranty...Ryland= AMATEUR HOUR. Add comment


  • Sep 09
  • Home Construction and Repair
  • Hanahan, South Carolina
  • Hardwood Floors Replacement
  • 104

I've lived in my home for 5 years and have noticed that the wood floors all along the exterior walls have developed mold. The seeping is evident to everyone including Billy Barnes, the representative from Ryland who confirmed the problem. Ryland had quietly replaced some homeowners floors due to this problem but when a older woman, living alone claims the problem, suddenly it's not theirs and... Read more

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  • Sep 07
  • Home Construction and Repair
  • Mansfield, Texas
  • Home Builder
  • 176

I have never worked so hard to spend just under 400K in my life. These guys are very careful to make sure you sign every little blue print authorizing every little thing. Then they take those blue prints, crumble them into a ball, and throw them away. They messed up my front elevation so bad that they had to tear up several pallets worth of brick and stone and do it over. They had to push my... Read more

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  • Sep 04
  • Construction
  • Huntley, Illinois
  • Home Construction
  • 1
  • 1
  • 128

Overall, a very bad experience from the beginning. Poor construction all the way around, and no follow up on any of the items on the punch list. One would think when new home starts finally began to increase that Ryland would actually appreciate their customers this time around. This is not the case, and proof is in the product. Ryland is back only caring about the bottom line profit margin. ... Read more

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Poor customer service once you pay them and sign the papers! Five months later and original punch list not repaired! Add comment


  • Aug 27
  • Home Construction and Repair
  • Austin, Texas
  • Sales Assistant
  • 1
  • 1
  • 65

Nate Garmon at ryland new braunfels is a horrible sales associate! very pushy like a car salesman and arrogant! We decided to not use ryland homes because of that man! Read more

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  • Aug 25
  • Home Construction and Repair
  • Arrogant Representative
  • 1
  • 1
  • 108

The sales rep., Deb Fiore from VA, is arrogant and condescending. She will say anything to get a deposit down including lying and once she does, she doesn't follow-up with phone calls or emails. Her attitude went from bad to horrible. Whenever my wife and I came in to drop off paper work, she would act like we were bothering her. Ryland Homes employees are sharks and do not care about you or your... Read more

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  • Jul 21
  • Real Estate
  • Houston, Texas
  • Home Inspection
  • 4
  • 4
  • 516

Here in Houston, TX and I hear corporate wide, Ryland is doing everything possible to keep home inspectors out of their new homes. To the extent that they require home inspectors to carry 5 times the state required GL state insurance levels, want copies of your auto, worker's comp, etc before you can inspector their property. I would like to see where Ryland requires the same policy and... Read more

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  • Jul 17
  • Repairs
  • Deptford Township, New Jersey
  • Townhouse Delivery
  • 282

I contracted in March, 2014 for a townhouse to be delivered in August, 2014. Last month they changed it to the end of September. Now the middle of November. I am living in a bedroom at someone's house. . I asked to opt out and the answer was no. I asked for anything sooner and was told yes but more expensive and won't be until October. I have two storage units that I now have to pay for. I... Read more

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